Ensure Optimal Performance by Using Genuine Products
Because of their superior performance, quality, value and excellent reputation, premium Opteon™ refrigerants, foam blowing agents, specialty fluids, and working fluids can be subject to imitation and counterfeiting. Knowingly, or unknowingly using poor quality, imitation or counterfeit products whose labels may be misrepresenting the actual contents in the package can lead to below-standard system performance, equipment damage, and safety concerns.
The Opteon™ brand team actively protects intellectual property pertaining to all Opteon™ products through industry standard trademark protection monitoring, patent protections, and anti-counterfeit efforts.
The Global Chemours Brand Assurance Anti-Counterfeiting Program includes detailed practices that Opteon™ customers across the value chain should follow. Examples include proper use of our trademarks, notification of fraudulent products, and a number of physical safeguards on refrigerant products.
Assurance Best Practices for Refrigerants
To SAFEguard against counterfeit products:
- Select: Make sure to select a reputable Chemours refrigerants distributor for all purchases.
- Ask: Don’t leave it up to chance; ask for a genuine Chemours refrigerant.
- Find: Closely examine refrigerant packaging to find these key security features. All cylinders should include an Anti-Counterfeiting Security Shrink Sleeve, while disposable cylinders should also include an Izon® security label.
- Ensure: Take a moment to ensure the authenticity of a refrigerant’s package by scanning the QR code on the Izon® label or by visiting www.GenuineRefrigerants.com and entering the 7-digit code found on the Izon® security label.